Contact Us
We would love to hear from you. Whether you have a question about our service, need technical support, or want to explore partnership opportunities, our team is here to help.
Get in Touch
Email us directly at: admin@modifile.eu
We aim to respond to all inquiries within 24 hours.
Technical Support
If you are experiencing issues with file conversion, please include the following in your email:
- The file format you are converting from and to
- The approximate file size
- A description of the issue or error message
- Your browser and operating system
Partnerships and Business
Interested in integrating ModiFile conversion technology into your platform? We offer API access and custom solutions for businesses that need reliable, private file conversion at scale. Contact us at admin@modifile.eu to discuss your requirements.
Security Reports
If you have discovered a security vulnerability, please report it responsibly to admin@modifile.eu. We take all security reports seriously and will respond within 4 hours during business hours.
Frequently Asked Questions
Is ModiFile really free?
Yes, completely free. No hidden fees, no premium tiers, no file limits. We believe powerful file conversion should be accessible to everyone.
Are my files safe?
Absolutely. Files are transmitted over HTTPS, processed in memory, and permanently deleted within 90 seconds. We have no database, so there is nowhere for your data to persist.
What is the maximum file size?
ModiFile supports files up to 500MB. For larger files, we recommend splitting them first using our PDF split or video compression tools.
Do you track my conversions?
No. We have zero analytics, zero cookies, and zero tracking scripts. We literally do not know what files you convert or how often you use the service.